Former animal hospital employee accused of deleting over $10K in treatment records

Rhiannon P. Holeva, 23, a former receptionist at VCA Wexford Animal Hospital in Wexford, Pennsylvania, was accused of abusing her work access to delete over $10,000 worth of treatment records for her own pets and her father's pets. According to court documents, Holeva deleted 317 treatment records across 14 animals—11 of her own pets and three belonging to her father. The theft was discovered through a combination of internal audits and security measures at the facility. Beyond the deleted records, surveillance video captured Holeva entering the hospital after hours and placing medications into unmarked bottles, suggesting a pattern of unauthorized access and potential theft of services and supplies. Holeva faced multiple charges including theft of services, theft by unlawful taking, receiving stolen property, and tampering with records. This case illustrates the importance of access controls, audit trails for record modifications, and after-hours security monitoring in veterinary practices, particularly given that receptionists are among the most common perpetrators of practice theft according to industry surveys.